The Professional Supervisor Online Bundle, 2 Certificate Courses

Take Your Supervisory Skills To A Higher Level

The Professional Supervisor Online Bundle, 2 Certificate Courses

NOW ONLY

€239

Save €239 (50%)
OFF RRP €478
Get Info Pack

Get The Professional Supervisor and Leadership Skills for Supervisors in this Bundle

1. The Professional Supervisor: Take Your Supervisory Skills To A Higher Level

Great leaders know that you must keep learning in order to be successful, especially if you are in a new role. This course will help you take your supervisory skills to a higher level.

In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adair’s action-centered leadership model, Paul Hersey and Ken Blanchard’s Situational Leadership II® model, and Velsoft’s signature leadership assessment.

After you complete this course, you will be able to:

  • Clarify the scope and nature of a supervisory position.
  • Learn some ways to deal with the challenges of the role.
  • Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
  • Learn key techniques to help you plan and prioritize effectively.
  • Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
  • Develop strategies for motivating your team, giving feedback, and resolving conflict.

2. Leadership Skills for Supervisors - Communication, Coaching, and Conflict: Master The Fundamental Skills Of Leadership

There are three fundamental skill areas that all leaders need to master: communication, coaching, and conflict. This introductory workshop will give you basic skills in all three areas.

In this course, you will learn about coaching models, conflict resolution techniques, and ways to communicate with your employees. You will also complete Velsoft’s signature leadership assessment to help you identify how to connect with others. As a bonus, you will receive an introduction to some important leadership theories, including the Situational Leadership II® model and servant leadership.

After you complete this Leadership Skills for Supervisors: Communication, Coaching, and Conflict course, you will be able to:

  • Learn ways to prioritize, plan, and manage your time.
  • Identify your primary leadership style.
  • Develop some flexibility to use other leadership styles.
  • Determine ways you can meet the needs of employees and co-workers through communication and coaching.
  • Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Professional Supervisor 2 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate in The Professional Supervisor Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment
  •     Questionnaire: Role As A Member of The Management Team
  •     Questionnaire: Organizational Skills
  •     Questionnaire: Leadership Skills
  •     Questionnaire: Communication Skills
  •     Questionnaire: Interaction/Team Skills
  •     Questionnaire: Problem/Conflict Resolution Skills

Session 2: Adjusting to Your Role

  •     Introduction
  •     Be a Learner
  •     Refresh Your Network
  •     Leverage a Mentor
  •     Set Limits
  •     Let Go
  •     Pre-Assignment Review
  •     Making The Transition
  •     Dealing With Older Employees
  •     Dealing With Friends Who You Now Supervise
  •     Dealing With Unions

Session 3: A Supervisor’s Responsibilities

  •     Making Connections

Session 4: Action-Centered Leadership

  •     Model Overview
  •     Individual
  •     Team
  •     Task
  •     Considering The Possibilities

Session 5: Making Plans

  •     Old Sayings With Staying Power
  •     Old Sayings With Staying Power
  •     Introduction
  •     Breaking Down The Matrix
  •     Progress and Maintenance Tasks
  •     Prioritizing Case Study
  •     The Four Elements
  •     The Importance of Goals
  •     Benefits for Employees
  •     Planning to Plan

Session 6: Setting Goals

  •     Going After Your Dreams
  •     Going After Your Dreams
  •     The SPIRIT Acronym

Session 7: Defining Leadership

  •     Making Connections
  •     Key Characteristics
  •     A Brief History, Part One
  •     A Brief History, Part Two
  •     The Leadership Formula
  •     Where We Want To Be
  •     Direction and Support
  •     Case Studies
  •     Situation Two
  •     Situation Three
  •     Situation Four

Session 8: The Situational Leadership Model

  •     The Situational Leadership II® Model
  •     Director’s Style
  •     Coach’s Style
  •     Supporter’s Style
  •     Delegator’s Style
  •     Understanding Your Comfort Zone
  •     Our Comfort Zone
  •     The Cyclical Process

Session 9: What’s Your Type? How About Mine?

  •     Assessing Your Preferences
  •     Identifying Your Characteristics and Preferences
  •     Example
  •     Questionnaire
  •     What Does it Mean To Have a Number?
  •     Mostly A’s – Inquiring Rationals, Part One
  •     Mostly A’s – Inquiring Rationals, Part Two
  •     Mostly B’s – Authentic Idealists, Part One
  •     Mostly B’s – Authentic Idealists, Part Two
  •     Mostly C’s – Organized Guardians, Part One
  •     Mostly C’s – Organized Guardians, Part Two
  •     Mostly D’s – Resourceful Artisans
  •     Mostly D’s – Resourceful Artisans, Part Two
  •     What’s Important?
  •     Making Connections

Session 10: Team Building Tips

  •     What is a Team?
  •     What Does That Mean?
  •     Advantages and Disadvantages of Teams
  •     The Advantages of Teams
  •     How Can Teams Help Employees Grow?

Session 11: Developing a High-Performing Team

  •     The Five Stages of Team Development
  •     Forming
  •     Storming
  •     Norming
  •     Performing
  •     Adjourning
  •     How Can I Help?
  •     Team Problem Solving
  •     Tips for Effective Leadership
  •     Characteristics of Team Players

Session 12: Communication Skills

  •     Defining Communication
  •     Making Connections
  •     Communication Barriers
  •     Active Listening Skills
  •     Responding to Feelings
  •     Reading Cues
  •     Demonstration Cues
  •     Tips for Becoming a Better Listener
  •     Making Connections
  •     Building Relationships with Questions
  •     Open Questions
  •     Closed Questions
  •     Opening Up Questions
  •     Probing Techniques
  •     Verbal and Non-Verbal Probes
  •     Probing Techniques
  •     The Communication Process
  •     Breaking Down the Process
  •     Tips and Tricks

Session 13: Motivating Employees

  •     To Motivate or Instigate
  •     The Carrot
  •     The Whip
  •     The Plant
  •     What Do You Think?
  •     Making Connections

Session 14: Orientation and Onboarding

  •     The First 48 Hours
  •     Orientation
  •     Onboarding
  •     How Did Your Orientation Rate?
  •     Questions

Session 15: Training Tips and Tricks

  •     Guidelines for Effective Training
  •     Developing Your Training Skills

Session 16: Providing Feedback

  •     The Purpose of Feedback
  •     In Private
  •     Balanced
  •     Relevant
  •     Specific
  •     Documented
  •     Personal (In the Right Way)
  •     Skill Building
  •     Receiving Feedback

Session 17: Doing Delegation Right

  •     Delegation is a Key Skill!
  •     Defining Responsibility and Accountability
  •     Defining Delegation
  •     Making Connections

Session 18: Dealing with Conflict

  •     Process Overview
  •     Deciding When To Get Involved
  •     The Problem Solving Model
  •     Breaking Down The Model
  •     Background Information, Part One
  •     Background Information, Part Two
  •     Team Leader's Worksheet

Session 19: Managing Disciplinary Issues

  •     What is Discipline?
  •     The Disciplinary Meeting
  •     A Sample Discipline Checklist for a Supervisor

Session 20: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate in Leadership Skills for Supervisors: Communication, Coaching, and Conflict Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Pre-Assignment Review

  •     Making Connections

Session 3: Whats Your Type? How About Mine?

  •     Seeking Information
  •     Identifying Your Characteristics and Preferences
  •     Questionnaire
  •     What Does it Mean To Have a Number?
  •     Mostly As – Inquiring Rationals, Part One
  •     Mostly As – Inquiring Rationals, Part Two
  •     Mostly Bs – Authentic Idealists, Part One
  •     Mostly Bs – Authentic Idealists, Part Two
  •     Mostly Cs – Organized Guardians, Part One
  •     Mostly Cs – Organized Guardians, Part Two
  •     Mostly Ds – Resourceful Artisans, Part One
  •     Mostly Ds – Resourceful Artisans, Part Two
  •     Whats Important?
  •     Debrief
  •     Understanding Introverts and Extroverts
  •     Questionnaire
  •     Using the Continuum
  •     Case Study

Session 4: Understanding Leadership

  •     About Leadership
  •     The Situational Leadership II® Model
  •     Understanding Your Comfort Zone
  •     Choosing Our Style
  •     The Cyclical Process
  •     Managing Performance
  •     Making Connections
  •     Servant Leadership
  •     Making Connections
  •     Onboarding and Orientation
  •     First Day Disasters
  •     Considering the Consequences

Session 5: Manage Your Time and Your Energy

  •     Introduction
  •     Larks and Owls
  •     SPIRIT Goals
  •     Organizing Your Workspace, Part One
  •     Organizing Your Workspace, Part Two
  •     Organizing Your Workspace, Part Three
  •     Our Top Time Management Tip

Session 6: The Commitment Curve

  •     The Big Picture
  •     The Phases of the Curve
  •     Stages of the Curve
  •     Stage One: Uninformed Optimism
  •     Stage Two: Informed Pessimism
  •     Stage Three: Hopeful Realism
  •     Stage Four: Informed Optimism
  •     Summary
  •     What Can Be Done to Bridge the Commitment Gap?

Session 7: Employee Development Models

  •     The Coaching Model
  •     Step One: Frame a Conversation, Part One
  •     Step One: Frame a Conversation, Part Two
  •     Step Two: Create Opportunities
  •     Step Three: Create an Action Plan
  •     Step Four: Give Feedback, Part One
  •     Step Four: Give Feedback, Part Two
  •     The Dialogue Model
  •     Defining I Messages
  •     Building the Message
  •     Description Techniques
  •     The Consequences and Benefits Matrix

Session 8: Dealing with Conflict and Difficult Issues

  •     Reflection
  •     Techniques for Resolving Conflict

Session 9: What Successful Leaders Do

  •     Secrets to Success
  •     Creating the Right Environment
  •     Making Connections
  •     Practices to Practice
  •     Making Connections

Session 10: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
51%
4 star
28%
3 star
15%
2 star
6%
1 star
0%
(47)
Average rating 4 out of 5 stars

1 July 2020 03:34:25 AM

Fantastic

22 June 2020 05:52:22 PM

Good

22 June 2020 04:47:04 PM

good

22 June 2020 04:40:16 PM

Very nice

22 June 2020 04:35:47 PM

Very good

21 June 2020 12:16:12 AM

Very informatable course

2 June 2020 11:30:08 AM

Great course

16 May 2020 01:16:28 AM

Good

13 May 2020 03:09:07 PM

I liked the course thoroughly, would be happy to recommend it to my peers-- cheers

11 May 2020 03:13:35 PM

Very informative for aspiring leaders-- thanks

1 May 2020 11:53:24 AM

Excellent! God bless!

1 May 2020 09:59:30 AM

Excellent! God bless!

22 February 2020 12:13:34 PM

Amazing!

16 March 2019 05:05:26 AM

The contents was easy to understand and well put together

30 January 2019 11:21:48 AM

:) Thank you for the great teaching.

29 August 2018 02:52:58 AM

Great

23 June 2020 06:49:09 AM

the course material was great just struggled to get the app to work before the course could be completed.

21 May 2020 06:08:43 PM

Course is informative.

12 May 2020 10:00:33 AM

very in-depth course requires concentration but is worth the effort

20 March 2020 12:49:35 PM

I love this course gave me so much outlook in my job and how to relate to my employees great course so glad I took it.

Load more reviews Loading...
1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

About this Course

Get The Professional Supervisor and Leadership Skills for Supervisors in this Bundle

1. The Professional Supervisor: Take Your Supervisory Skills To A Higher Level

Great leaders know that you must keep learning in order to be successful, especially if you are in a new role. This course will help you take your supervisory skills to a higher level.

In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adair’s action-centered leadership model, Paul Hersey and Ken Blanchard’s Situational Leadership II® model, and Velsoft’s signature leadership assessment.

After you complete this course, you will be able to:

  • Clarify the scope and nature of a supervisory position.
  • Learn some ways to deal with the challenges of the role.
  • Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
  • Learn key techniques to help you plan and prioritize effectively.
  • Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
  • Develop strategies for motivating your team, giving feedback, and resolving conflict.

2. Leadership Skills for Supervisors - Communication, Coaching, and Conflict: Master The Fundamental Skills Of Leadership

There are three fundamental skill areas that all leaders need to master: communication, coaching, and conflict. This introductory workshop will give you basic skills in all three areas.

In this course, you will learn about coaching models, conflict resolution techniques, and ways to communicate with your employees. You will also complete Velsoft’s signature leadership assessment to help you identify how to connect with others. As a bonus, you will receive an introduction to some important leadership theories, including the Situational Leadership II® model and servant leadership.

After you complete this Leadership Skills for Supervisors: Communication, Coaching, and Conflict course, you will be able to:

  • Learn ways to prioritize, plan, and manage your time.
  • Identify your primary leadership style.
  • Develop some flexibility to use other leadership styles.
  • Determine ways you can meet the needs of employees and co-workers through communication and coaching.
  • Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Professional Supervisor 2 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate in The Professional Supervisor Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment
  •     Questionnaire: Role As A Member of The Management Team
  •     Questionnaire: Organizational Skills
  •     Questionnaire: Leadership Skills
  •     Questionnaire: Communication Skills
  •     Questionnaire: Interaction/Team Skills
  •     Questionnaire: Problem/Conflict Resolution Skills

Session 2: Adjusting to Your Role

  •     Introduction
  •     Be a Learner
  •     Refresh Your Network
  •     Leverage a Mentor
  •     Set Limits
  •     Let Go
  •     Pre-Assignment Review
  •     Making The Transition
  •     Dealing With Older Employees
  •     Dealing With Friends Who You Now Supervise
  •     Dealing With Unions

Session 3: A Supervisor’s Responsibilities

  •     Making Connections

Session 4: Action-Centered Leadership

  •     Model Overview
  •     Individual
  •     Team
  •     Task
  •     Considering The Possibilities

Session 5: Making Plans

  •     Old Sayings With Staying Power
  •     Old Sayings With Staying Power
  •     Introduction
  •     Breaking Down The Matrix
  •     Progress and Maintenance Tasks
  •     Prioritizing Case Study
  •     The Four Elements
  •     The Importance of Goals
  •     Benefits for Employees
  •     Planning to Plan

Session 6: Setting Goals

  •     Going After Your Dreams
  •     Going After Your Dreams
  •     The SPIRIT Acronym

Session 7: Defining Leadership

  •     Making Connections
  •     Key Characteristics
  •     A Brief History, Part One
  •     A Brief History, Part Two
  •     The Leadership Formula
  •     Where We Want To Be
  •     Direction and Support
  •     Case Studies
  •     Situation Two
  •     Situation Three
  •     Situation Four

Session 8: The Situational Leadership Model

  •     The Situational Leadership II® Model
  •     Director’s Style
  •     Coach’s Style
  •     Supporter’s Style
  •     Delegator’s Style
  •     Understanding Your Comfort Zone
  •     Our Comfort Zone
  •     The Cyclical Process

Session 9: What’s Your Type? How About Mine?

  •     Assessing Your Preferences
  •     Identifying Your Characteristics and Preferences
  •     Example
  •     Questionnaire
  •     What Does it Mean To Have a Number?
  •     Mostly A’s – Inquiring Rationals, Part One
  •     Mostly A’s – Inquiring Rationals, Part Two
  •     Mostly B’s – Authentic Idealists, Part One
  •     Mostly B’s – Authentic Idealists, Part Two
  •     Mostly C’s – Organized Guardians, Part One
  •     Mostly C’s – Organized Guardians, Part Two
  •     Mostly D’s – Resourceful Artisans
  •     Mostly D’s – Resourceful Artisans, Part Two
  •     What’s Important?
  •     Making Connections

Session 10: Team Building Tips

  •     What is a Team?
  •     What Does That Mean?
  •     Advantages and Disadvantages of Teams
  •     The Advantages of Teams
  •     How Can Teams Help Employees Grow?

Session 11: Developing a High-Performing Team

  •     The Five Stages of Team Development
  •     Forming
  •     Storming
  •     Norming
  •     Performing
  •     Adjourning
  •     How Can I Help?
  •     Team Problem Solving
  •     Tips for Effective Leadership
  •     Characteristics of Team Players

Session 12: Communication Skills

  •     Defining Communication
  •     Making Connections
  •     Communication Barriers
  •     Active Listening Skills
  •     Responding to Feelings
  •     Reading Cues
  •     Demonstration Cues
  •     Tips for Becoming a Better Listener
  •     Making Connections
  •     Building Relationships with Questions
  •     Open Questions
  •     Closed Questions
  •     Opening Up Questions
  •     Probing Techniques
  •     Verbal and Non-Verbal Probes
  •     Probing Techniques
  •     The Communication Process
  •     Breaking Down the Process
  •     Tips and Tricks

Session 13: Motivating Employees

  •     To Motivate or Instigate
  •     The Carrot
  •     The Whip
  •     The Plant
  •     What Do You Think?
  •     Making Connections

Session 14: Orientation and Onboarding

  •     The First 48 Hours
  •     Orientation
  •     Onboarding
  •     How Did Your Orientation Rate?
  •     Questions

Session 15: Training Tips and Tricks

  •     Guidelines for Effective Training
  •     Developing Your Training Skills

Session 16: Providing Feedback

  •     The Purpose of Feedback
  •     In Private
  •     Balanced
  •     Relevant
  •     Specific
  •     Documented
  •     Personal (In the Right Way)
  •     Skill Building
  •     Receiving Feedback

Session 17: Doing Delegation Right

  •     Delegation is a Key Skill!
  •     Defining Responsibility and Accountability
  •     Defining Delegation
  •     Making Connections

Session 18: Dealing with Conflict

  •     Process Overview
  •     Deciding When To Get Involved
  •     The Problem Solving Model
  •     Breaking Down The Model
  •     Background Information, Part One
  •     Background Information, Part Two
  •     Team Leader's Worksheet

Session 19: Managing Disciplinary Issues

  •     What is Discipline?
  •     The Disciplinary Meeting
  •     A Sample Discipline Checklist for a Supervisor

Session 20: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate in Leadership Skills for Supervisors: Communication, Coaching, and Conflict Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Pre-Assignment Review

  •     Making Connections

Session 3: Whats Your Type? How About Mine?

  •     Seeking Information
  •     Identifying Your Characteristics and Preferences
  •     Questionnaire
  •     What Does it Mean To Have a Number?
  •     Mostly As – Inquiring Rationals, Part One
  •     Mostly As – Inquiring Rationals, Part Two
  •     Mostly Bs – Authentic Idealists, Part One
  •     Mostly Bs – Authentic Idealists, Part Two
  •     Mostly Cs – Organized Guardians, Part One
  •     Mostly Cs – Organized Guardians, Part Two
  •     Mostly Ds – Resourceful Artisans, Part One
  •     Mostly Ds – Resourceful Artisans, Part Two
  •     Whats Important?
  •     Debrief
  •     Understanding Introverts and Extroverts
  •     Questionnaire
  •     Using the Continuum
  •     Case Study

Session 4: Understanding Leadership

  •     About Leadership
  •     The Situational Leadership II® Model
  •     Understanding Your Comfort Zone
  •     Choosing Our Style
  •     The Cyclical Process
  •     Managing Performance
  •     Making Connections
  •     Servant Leadership
  •     Making Connections
  •     Onboarding and Orientation
  •     First Day Disasters
  •     Considering the Consequences

Session 5: Manage Your Time and Your Energy

  •     Introduction
  •     Larks and Owls
  •     SPIRIT Goals
  •     Organizing Your Workspace, Part One
  •     Organizing Your Workspace, Part Two
  •     Organizing Your Workspace, Part Three
  •     Our Top Time Management Tip

Session 6: The Commitment Curve

  •     The Big Picture
  •     The Phases of the Curve
  •     Stages of the Curve
  •     Stage One: Uninformed Optimism
  •     Stage Two: Informed Pessimism
  •     Stage Three: Hopeful Realism
  •     Stage Four: Informed Optimism
  •     Summary
  •     What Can Be Done to Bridge the Commitment Gap?

Session 7: Employee Development Models

  •     The Coaching Model
  •     Step One: Frame a Conversation, Part One
  •     Step One: Frame a Conversation, Part Two
  •     Step Two: Create Opportunities
  •     Step Three: Create an Action Plan
  •     Step Four: Give Feedback, Part One
  •     Step Four: Give Feedback, Part Two
  •     The Dialogue Model
  •     Defining I Messages
  •     Building the Message
  •     Description Techniques
  •     The Consequences and Benefits Matrix

Session 8: Dealing with Conflict and Difficult Issues

  •     Reflection
  •     Techniques for Resolving Conflict

Session 9: What Successful Leaders Do

  •     Secrets to Success
  •     Creating the Right Environment
  •     Making Connections
  •     Practices to Practice
  •     Making Connections

Session 10: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(47)
Average rating 4 out of 5 stars
5 star
51%
4 star
28%
3 star
15%
2 star
6%
1 star
0%

1 July 2020 03:34:25 AM

Fantastic

22 June 2020 05:52:22 PM

Good

22 June 2020 04:47:04 PM

good

22 June 2020 04:40:16 PM

Very nice

22 June 2020 04:35:47 PM

Very good

21 June 2020 12:16:12 AM

Very informatable course

2 June 2020 11:30:08 AM

Great course

16 May 2020 01:16:28 AM

Good

13 May 2020 03:09:07 PM

I liked the course thoroughly, would be happy to recommend it to my peers-- cheers

11 May 2020 03:13:35 PM

Very informative for aspiring leaders-- thanks

1 May 2020 11:53:24 AM

Excellent! God bless!

1 May 2020 09:59:30 AM

Excellent! God bless!

22 February 2020 12:13:34 PM

Amazing!

16 March 2019 05:05:26 AM

The contents was easy to understand and well put together

30 January 2019 11:21:48 AM

:) Thank you for the great teaching.

29 August 2018 02:52:58 AM

Great

23 June 2020 06:49:09 AM

the course material was great just struggled to get the app to work before the course could be completed.

21 May 2020 06:08:43 PM

Course is informative.

12 May 2020 10:00:33 AM

very in-depth course requires concentration but is worth the effort

20 March 2020 12:49:35 PM

I love this course gave me so much outlook in my job and how to relate to my employees great course so glad I took it.

Load more reviews Loading...
1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

We provide a 7 Day Money Back Refund on all Courses

Now Only €239 Save €239 (50%)
OFF RRP €478
Delivery Method

Online - Certificate

Get Info Pack

Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value €300)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Internationally recognized by the IAOTS.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

Share this course

Course Summary

Course ID: 002TPSOC2CB
Delivery Mode: Online
Access: Unlimited Lifetime
Time: Study at your own pace
Duration: 12-16 Hours
Assessments: Yes
Qualification: Certificate

Learn More With Course Bundles

Popular Courses and Bundles

Get a FREE Career Planner